The Heron Group - Workshops

All | Emotional Intelligence | Interpersonal Skill Building | Managing Change

Emotional Intelligence for Personal Leadership

ABOUT THE WORKSHOP

Emotional Intelligence, at its core, is about emotional self-awareness and using that awareness to build and maintain productive interpersonal relationships for business and life success.

Each of us possesses familiar, conditioned patterns of thought and behavior that we carry forward from past experiences in our lives. We catch ourselves reacting to a spouse, coworker or customer the same way we did a family member or old boss when a familiar situation with a strong emotional “hook” is encountered.

Unfortunately, those “old” patterns of reaction are seldom appropriate for the situation at hand.

The good news is that emotional intelligence can be learned! By increasing your emotional intelligence level you enhance your ability to:

	Catch yourself in the early stages of an inexplicably strong emotional reaction to a person or situation
	Consciously decide if your response is appropriate given the reality of the current situation
	Utilize techniques that short-circuit that potentially unproductive emotional reaction
	Make an “emotionally intelligent” decision to think or act in a more productive way that is appropriate for the current situation

In this 2-day workshop you will gain greater insights into your current thought and behavior patterns, learn more about how others in your life view you, and learn tools and techniques for making more emotionally intelligent decisions that can lead to personal and business success.

WHO SHOULD ATTEND

Research has shown that most employees do not quit their jobs due to dissatisfaction with pay or position – they quit because of poor interpersonal relationships with their boss or coworkers.

Likewise, most customers do not stop doing business with a company due to dissatisfaction with the price or quality of the product – they stop doing business because of poor customer service experiences.

On a personal level, many relationships that fail do so for reasons directly related to poor interpersonal communication.

Whether you are an employer, an employee or simply an individual who is curious about emotional intelligence, you will benefit from learning how to build your personal leadership skills and better manage your interpersonal relationships.

UPCOMING PUBLIC PROGRAMS

No sessions currently scheduled.

GET MORE INFORMATION

Please contact me for more information or to schedule a customized workshop for your organization.

The content of this workshop is based on materials developed by the Institute for Health and Human Potential (IHHP) in Barrie, Canada; an internationally recognized leader in emotional intelligence education and training. Please check out the IHHP website for more information on their work and the content of this workshop.

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